Product: Thousand Trails Rv Customer Care Clear all filters (16 of 16 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
We were at Mount Vernon dark Rd, our hitch was stolen, I contacted customer services by phone and email, I received a message someone would contact me, Never happened. Hello, renewal business won't happen this way.
Read more
Anonymous
Anonymous

Our trailer was broken into at this same campground. They stole everything. Cushions off the beds, blankets, grills, DVD. Everything. The campground recovered our property and...

2.5
Product
Thousand Trails Rv Customer Care
#1051530
Reply to reviews
Went through a divorce and thousand trails knew my husband and his girlfriend were having an affair.I should have been the owner. Of the upgrade since I was the sole owner of the campground membership they knew so put it in his name as the primary owner since before he...
Read more
1.0
Product
Thousand Trails Rv Customer Care
#1041263
Reply to reviews
Regina Hunnings was very unprofessional and rude.She was very condescending. This company should really be careful of who they employ since this reflects very poorly upon them. I prefer to deal with people who are professional. They are more likely to achieve the...
Read more
1.1
Thousand Trails Rv Advance, North Carolina
Product
Thousand Trails Rv Customer Care
I didn't like
  • Regina hunnings
#1018913
Reply to reviews

Thousand Trails Rv - TT @ lake tawakoni

#1100591
1.0
Details
Really a run down place!!!!!!! Staff is not friendly at all and one camper has posted on it "surveillance cameras" if that don't make you feel safe staying there
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Thousand Trails Rv - Scam! Thousand trails only wants your money

#1083149
1.0
Details
What a poorly run corporation with 0 customer service. We will never use thousand trails or recommend them ever again. I may have never been so displeased with any other business in my life. Just dont do it.
Comment
Show
Customer service
Product or Service Quality
Staff
Value for money
Website

Thousand Trails Rv Customer Care Review

#865167
Made and error in date reservation. I called next day to cancel and they said $25 fee no matter what. I told the customer sevice person that it was an error on date selection... a mistake and they still said sorry still $25 cancel fee and if i wanted to avoid cancel fee i needed to pick my new date right aways while i was on the phone.
Comment
Show

Thousand Trails Rv Customer Care Review

#864060
1.0
Details
They were horrible , woke up us at 7 am saying we didn't pay and our ticket was in the front . They harassed us at the pool and gave us false advertisement , this place is racist and kicked us with without a refund .
Comment
Show
Value for money
We just visited the park last week.The rangers are very rude. I guess they have been without a park manager for so long that all of them have went Rouge. I don't mind mentioning that the older lady ranger and the Spanish man both work at the gate, man what a piece of...
Read more
Product
Thousand Trails Rv Customer Care
#997945
Reply to reviews
Yes you read my post right.What a poor excuse for any type of rv park.Not to throw all employees under the bus, the park does have one very nice employee, he is the ranger who works overnight shift. What a nice person. We have one conclusion about him,he is too nice...
Read more
Anonymous
Anonymous

We just checked out of the park, cutting our stay short by almost 8 days, no Manager once again I think going on 3 or 4 managers in the past year or so, what is going on!! ...

Smseelig
Smseelig

Wow that's disappointing..are you still in town? Do you need a place to park for the night? I live at the south end of Boulder Hwy. TT IS ON BOULDER HWY if you need help cont...

1.0
Product
Thousand Trails Rv Customer Care
#994643
Reply to reviews
i submitted a complaint here a few days ago about a rogue employee at the San Benito resort in CA and how this person made up charges against me to get me kicked out because I questioned her excessive speed and aperently after apearing for a few days it has been...
Read more
3.1
Product
Thousand Trails Rv Customer Care
#981627
Reply to reviews
Reciently at the Sam Benito resort in CA I had an encounter with a 300+ lb Aferican/American female employee who was speeding around in her golf cart.I stopped her and asked why when we all had to drive 5 MPH she was not. She told me she as an employee she did not have...
Read more
Anonymous
Anonymous

Stopped going there because of problems with same individual

Product
Thousand Trails Rv Customer Care
#980250
Reply to reviews
I agree that 1000 trails is out for the easy money.They are giving away the best sites to the easy money people leaving unlevel, lousy sites for the members who are using the parks as they were created for. The number of campsites each park has is a lie because of...
Read more
Anonymous
Anonymous

We just cancelled a membership that we have had for 15 years for the same reasons. Best sites are given to long term renters and other camping clubs, the parks now look like t...

Anonymous
Anonymous

Agreed. Member for 12+ years & watched it go downhill since. Fell for an upgrade and got thousands of Thousand Trails Rewards Dollars, and it's a total ripoff: you use 10 r...

1.5
Product
Thousand Trails Rv Customer Care
#958505
Reply to reviews
We started our TT membership on Lake Conroe, We were there for 2years, Kim was one of the reasons we enjoyed our stay as much as we did.She is hard on people who do not follow the rules but wonderful and a joy if you do follow the rules and are respectful. TT is...
Read more
Anonymous
Donna Waggoner

Kim will really missed. I have heard her called names, cursed out because she would not break rules for some people. Management never backed her up. Getting rid of her was the...

5.0
Product
Thousand Trails Rv Customer Care
#955715
Reply to reviews
I have been a Thousand Trails member for a year and a half.Staying mostly in Las Vegas. One of the things that separate this park from others in the area is the professional staff at Thousand Trails. A gentleman named Rudy Rivera works the midnight to 8 AM shift at the...
Read more
Anonymous
Anonymous

Rudy, you should be ashamed of yourself for posting a review on yourself, you and that Tammy so called rangers should be fired, no one could be as rude as the 2 of uyou.

Anonymous
Anonymous

You would be very disappointed in the park now. And your Rudy has went completely ***, he thinks he owns the park, among other issues. What is wrong with thisvguy. He need ...

5.0
Product
Thousand Trails Rv Customer Care
#946947
Reply to reviews