Product: Thousand Trails Rv Customer Care Clear all filters (0 of 22 reviews match)
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Hello. We were at Lake Myers, Mocksville NC 2862 Highway 64 W. on Father's Day Weekend. 5/15/18. We Just got home. OUR MAJOR CONCERN IS THAT You HOLD a $100.00 deposit when it DOES NOT make sense WHEN YOU HAVE EVERYONE'S CREDIT CARD ON FILE AND VALID ID ON FILE. My...
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2.5
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Thousand Trails Rv Customer Care
I liked
  • Peaceful setting
#1281968
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Just read all of the horrible reviews. They are about the actual camping. My experience is that they are just another greedy company taking advantage of people. I paid for a year up front and decided not to renew. They have been charging my credit card I just realized...
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Thousand Trails Rv Customer Care
#1230240
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souther plams rv resort sunday feb 25 at 7 am i was attacked by a pit bull that belongs to year round residents at site 511 florida st . i was bitten and also my dog this attacked lasted several minutes leaving my dog almost dead and my hand malled , we rush my dog...
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Anonymous
Durpa

Why would they pay your medical bills? It was a resident and not management that owned the dog. You have to go after the person who owned the dog to get any relief from your b...

2.6
Product
Thousand Trails Rv Customer Care
I didn't like
  • Run down parks
#1229374
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I understand that cancellation policies are in place for a reason. But, what I don't understand is why they cant give you a refund 30min after making a reservation. I don't check in till June 1st. I'm sure someone will rent the space between today and June. Now, they...
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2.5
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Thousand Trails Rv Customer Care
#1227098
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Thousand Trails Rv - This is bull *** unprofessional employee's

My wife had a medical emgerery without me knowing it and no cell sevice in park i never a no to tell me i could not find my wife one friend that works at the park told my wife had health problems by the gate the ranger never came and told law suite time they did nothing thanks to them my wife had her toe cuted off they never called 911 and never came and got me
1.7
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Additional Fees
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Customer service
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Exchange, Refund and Cancellation Policy
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Jamul, California
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Thousand Trails Rv Customer Care
#1187277
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I made a phone call via the web link to request emails that would confirm the reservations I made by a transatlantic telephone call for two RV parks on 4th January.I was told then I would receive email confirmation but nothing arrived. I phoned again on 6th January...
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1.0
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Thousand Trails Rv Customer Care
#1174021
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Thousand Trails Rv - TT @ lake tawakoni

Really a run down place!!!!!!! Staff is not friendly at all and one camper has posted on it "surveillance cameras" if that don't make you feel safe staying there
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
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Thousand Trails Rv Customer Care
#1100591
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What a poorly run corporation with 0 customer service.We will never use thousand trails or recommend them ever again. I may have never been so displeased with any other business in my life.Just dont do it.
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Anonymous
Aj

Correct! Huge disappointment! Been a member 15 years. The resorts have diminished in quantity and quality. The lady place we went to in Rose Bay, Fl. Was a {{Redacted}}. Rotte...

1.0
Product
Thousand Trails Rv Customer Care
#1083149
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We were at Mount Vernon dark Rd, our hitch was stolen, I contacted customer services by phone and email, I received a message someone would contact me, Never happened. Hello, renewal business won't happen this way.
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Anonymous
Anonymous

Our trailer was broken into at this same campground. They stole everything. Cushions off the beds, blankets, grills, DVD. Everything. The campground recovered our property and...

2.5
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Thousand Trails Rv Customer Care
#1051530
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Went through a divorce and thousand trails knew my husband and his girlfriend were having an affair.I should have been the owner. Of the upgrade since I was the sole owner of the campground membership they knew so put it in his name as the primary owner since before he...
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1.0
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Thousand Trails Rv Customer Care
#1041263
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