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We were at Mount Vernon dark Rd, our hitch was stolen, I contacted customer services by phone and email, I received a message someone would contact me, Never happened. Hello, renewal business won't happen this way.

Review about: Thousand Trails Rv Customer Care.

Reason of review: Poor customer service.

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Our trailer was broken into at this same campground. They stole everything.

Cushions off the beds, blankets, grills, DVD. Everything. The campground recovered our property and the property of others and let everyone who who stolen from pick through it and take it without verifying ownership.

Feels like I was ripped off twice. Elaine who runs the place was rude and hung up one me when I tried to address it

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