Roseville, Michigan
0 comments
Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Here we go with why this park is just ok...I can't say horrible because the family time we had was priceless.

- Customer service at TT and corporate is a joke. Many complaints and nothing was done.

- Most of the staff were very unprofessional and too laxed. No rules are enforced.

- No supervision in the pool. Absolutely disgusting. I found a used bandaid and blood smeared on inside tile. If you didn't know it you would think it was like the movie "Caddyshack". July 4th 2015 weekend that pool had to be over capacity and not one staff member was present.

- Activites such as the "hayride" consisted of a seasonal member using his own personal vehicle because of who knows why while being under the influence. Another activitiy is the so called "go cart parade" which is you better watch your children because by the time this happens, I guarantee there all drunk by then.

- No concern for safety... We had a big limb hanging over our camper from the beginning. Told them numerous times. Kept being blown off. Even more so if it's a holiday weekend..

- Security gate, oh what a joke. We signed to be seasonal members and was assigned a four digit code for every month. So, we thought that's awesome... We feel safe. NOPE, not the case... Not once did we get stopped let alone did we ever see a person even in that shed. Manson, Dahmer, Bundy could drive right in.

- 2016 Memorial weekend no pool... No water!!! This has been a issue since last year. A lot broken promises..... No intention to fix the pool. The water slide replacement idea is not a fix. It's a mud pit attracting wasps and bees.

Bottom line.... This park in our opinion is great if your a drinker that doesn't want to follow rules. If you have kids STAY AWAY!! Another thing we observed that if your not in their inner circle and want to stay out of drama... You will not be accepted in the pack. As *** as that sounds we can't be the only seasonals that know this. It's a shame because we've met some really nice people there and others we definitely could of done without. THOUSAND TRAILS is free for all!! It's very outdated and the staff members look like their all homeless and have to live there. THOUSAND TRAILS will never be a KOA.

Sincerely,

The Griffiths

Had an Experience with Thousand Trails Rv?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Forest River - Water leak, no help! Forest River "Purchased 5/20/17, drove home, opened to find full of water, contacted Horizon RV, told to use warranty, Horizon RV attempted to fix 2x, still leaked, took to local dealer, tried..." Read more General Rv Center - Worst Customer Service General Rv Center "Horrible, terrible, absolutely the worst customer service ever! We bought a brand new Thor Quantum motorhome and used it twice so far. Both times we came back with a list..." Read more Avoid Camping World Chicago/Island Lake/Wauconda! Camping World "In May of 2015 I purchased a brand new 2016 Thor Chateau camper from Camping World "Chicago" which is actually in Wauconda, IL. I should have heeded all the red..." Read more Forest River Work and Play nothing but Junk!! Forest River "Wow...I really don't know where to begin with the nightmare that you both have put us through, so I'll start at the beginning. January 10, 2014 we ordered a 2014 Forest..." Read more Camping World - STAY AWAY...... Camping World "On 2/15/2017 the transfer switch on my Diesel Pusher RV went out. I brought my RV to Camping World-Woodstock Georgia for repair/replacement. The total charge for replacement of the transfer..." Read more Avasflowers - Rotten, moldy flowers Avasflowers "They are terrible. Service is bad, and they mislead. They are scammers. Delivery dates are not met, and flowers, when they finally arrive a day late, were rotten, moldy, and..." Read more Beazer Homes - Extremely upset Beazer Homes "Nothing but problem after problem. Customer service has been absolutely terrible! My wife and I completed the walk thru and over half the items were never fixed including the oil..." Read more Aarons - Horrible absolutely unprofessional Aarons " I am highly disappointed and upset by how extremely unprofessional this company has been to me! I am paying for services that don't work and they refuse to fix..." Read more