Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Value for money
1 comment

Best story - Late afternoon Sunday my wife and I were walking our dogs.One of the pool employees comes running up and says they just got a complaint that our dogs had just pooped on the sidewalk and we had not stopped and cleaned it up.

We said nope, not us and we showed the young man our doggy bags that we have on our leashes. We continue our walk and a few minutes later are intercepted by another TT employee who says it's one thing to not clean up after your pet, but it's another to yell and cuss out our employees. Say What are you talking about we say! We tell the young lady what happened and she says well my employee says you yelled and cussed him out.

So we walk directly to the office. Ask for a manager, no manager on site until the morning. Young man at the desk hears us out as the lady and the young man both appear. Young man admits that we neither yelled or cussed to him but we were rude, (that also not true) but no one will tell us his name so we can discuss the situation with a manager.

Were told by the front desk man to "write everything up in letter form" and bring it to the office tomorrow morning. my wife called corporate, but no one cares!!! I still don't know what happened!!!

Now for your resort report. Pool, splash area and small park area nice, everything else is a trashed dump.

Nothing but the small park has been watered in a long time. We were told that it was because of the drought, but the small day park has long standing smelly puddles among the green grass so they are watering here. Fishing holes dry, miniature golf course abandoned, trash every where. Our picnic table looked to not have been painted in 10 years, knee high weeds through out the campsites.

Numerous sites down because of electoral issues.Really sad, we remember coming here a number of years ago and everything was nice.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of trashed resort. Please immediately contact the author of this review to discuss bad quality of thousand trails rv membership. Thousand Trails Rv needs to offer any options to resolve the issue according to poster's claims.

Other people also mentioned thousand trails rv membership in their reviews. You may find this information helpful for further shopping at Thousand Trails Rv.

Had an Experience with Thousand Trails Rv?

Write a review


Terms of Service
Post Comment
Hermosa Beach, California, United States #1206488

We agree that a lot of the parks that we have visited in the last few weeks are less maintained and the atmosphere is not what it should be.

You May Also Like

Open Range Rv - New unit bought 4 months ago.  Been in shop whole time Open Range Rv "On 3/14/17 our family (four kids 3 7 yrs old) bought our 1st large purchase outside of our home. It was also the 1st time that we purchased anything brand..." Read more Outdoors Rv - ORV BLACKSTONE 280RDSB - INSTANT LEMON! - NO HELP FROM ORV! Outdoors Rv "I'm seriously considering a lawsuit against ORV for FALSE advertising. If you own an ORV or Northwood trailer that has problems, please contact me, the more owners we have, the..." Read more General Rv Center - Worst Customer Service General Rv Center "Horrible, terrible, absolutely the worst customer service ever! We bought a brand new Thor Quantum motorhome and used it twice so far. Both times we came back with a list..." Read more General Rv Center - Customer service and repair shop failure. General Rv Center "Update from latest service - unit dropped off on 6-12-17 and told it would take a week and a half. After several calls to General Rv (some returned and some..." Read more Spates The Florist And Garden Center - Spates the Florist - DO NOT order online. Spates The Florist And Garden Center "I am very displeased with Spates the Florist and Garden Center. I intend not to purchase from this business again. A note of disclosure before I detail the problem I..." Read more Ctrip - Overcharged in Airfare Ctrip "Ctrip's website has stated very clearly as "Airline Deal" which is direct sale from Airline; same price as Airline's site (as per their website). When I downloaded the receipt from..." Read more Directv - Equipment does not work.  "Known issue" no fix for over 1 year. Directv "1 month ago today we had Dirctv installed. The boxes in our home lose internet connection everyday sometimes hourly. We have called Directv everyday for the last 30 days on..." Read more Lazada Malaysia - Please solve this or should i get legal advise from lawyer? Lazada Malaysia "Order no. 335567535 placed on 10/sept/2017. Received confirmation email. Without any noticed 9days after got email from lazada on 19/sept/2017. Then i make an online chat with customer service on..." Read more