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1.0

Received a call from a woman named Regina in there office who is the rudest, most unprofessional person of the face of the earth.

Reason of review: Poor customer service.

Location: High Point, North Carolina

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Guest

April 2017. I also spoke to Regina.

She is very very rude.

Does not listen to you she does not know any customer service skills itโ€™s a shame that with so many complaints this camp ground still has her as an employee.I even spoke to her supervisor and expressed my concerns and how rude she was and was basically brushed off to talk about my account but had nothing to say about Regina being so rude.Apparently sheโ€™s been there for 20 years.So, after 20 years of service I guess is ok to speak to customers anyway you want to and be rude, very disappointed! I like the campground but not the customer service.

Guest

I too, have had the very unpleasant fortune of talking to Regina Hunnings. She is beyond rude and has no place dealing with the public. I really hope the company fires her, for their benefit.

Guest

I received message from Regina at Thousand Trails. Anyone know her last name and where she works?

She called neighbors that I don't know. I'm going to get a lawyer.I agree, most campgrounds are unkempt and in need of repair.

Some have let people live on site that are slobs. I got a rock at one campground and I only stayed one night, didn't even go into areas likely for ticks.tuck.

Guest
reply icon Replying to comment of Guest-985789

I had the same problem. She is the rudest person I have ever had to deal with at TT.

Her name is Regina Hunnings 866-850-**** Ext 5304 Equity Lifestle Recovery services

she also called relatives of mine.

She has told me that they will sue me for past maintance dues. I have paid off my loan last year.

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