Thousand Trails Rv Complaints and Reviews

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Thousand Trails Rv
Main address: Two North Riverside Plaza 60606 Chicago Illinois
1-800-288-7245, 312-279-1400, 312-279-1710, membership-info@equitylifestyle.com
  • 18+1 mobile complaints
  • $22K claimed losses
  • $1.2K average
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DON'T STAY AT THESE PLACES. My nightmare experiences include (because my membership was part of a package deal when I bought my rv in Washington and had to pick a region....I chose the southeast) included: Having my dog put down at their park in Kentucky. The map the dealer gave me was outdated and to add insult to injury I had to stay at this park. The stay was short. Park in North Carolina... Read more

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I bought Outdoor World over 40 years ago and have been paying the annual membership fee ever since, despite the fact I haven't used it in over 20 years. When I bought it my two sons were both under 10 and they are now 47 and 50. Michael, at 8 years old, was NOT a signer on the purchase and NEVER signed anything saying he was an owner and accepted legal responsibility for the annual fees on it... Read more

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WE have visited the TT (Encore), located outside Blaine, WA. several times, where the garbage containers were over-filled for three days. Add comment

     

In Wauchula, where I just left, there were no rules that were enforced upon the people that are "buddies" with the staff. Beer cans and liquor bottles in lounge, allowing sex offenders to stay on site...which my daughter was approached by one. The bathrooms were cleaned, if lucky, once a week...have picts of cleaning list and of trashcan overflowing with alcohol containers after 1pm the day... Read more

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Labor Day was a nightmare! It was unbelievable what went on with the retail customers and possibly some members. Trespassing directly through one's campsite, loose dogs, loud music,excessive drinking, swearing, speeding, and noise until all hours. Perhaps a solution might be to have a member's only loop or preferably a few QUIET loops. There should be zero tolerance for rule violations. Tough... Read more

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Have been going to California Thousand Trail Parks for 10+ years ..every visit shows me how completely worthless a membership has become!On my latest visit to Russian River there were at least 2 campsites with several extra vehicles, tents , easy-ups , and wooden structures. At Morgan Hill you are forced into 50amp sites and charged $5 a day extra becaiuse of all the semi-permanent sites in the... Read more

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Russian River Cloverdale, CA. This is the second TT park we've been at. Sure, they were both a bit tired, but we're certainly getting our money's worth and are, for the most park, enjoying the parks. However, Russian River seems to employ a lunatic. When my husband went to do a load of laundry in the single washer machine in the building near us, he found a load that had already finished in the... Read more

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I have several things to complain about but this last thing put me ovee the edge. My TT membership allows 21 days in and 1 week out. Tall Chief Resort in Fall City, WA had a storage area dedicated to RVs. I stored my trailer for 3 weeks, came back and staued 21 days and requested 1 week storage. The employee said, storage is filling up fast. Come back tomorrow and we'll. see what we have. The... Read more

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THE LAKE TEXOMA PARK BOX BURNED OUR PLUG. WHEN WE TALKED TO THE STAFF AT THE PARK WE WERE TOLD THAT IS A RISK YOU TAKE WHEN YOU USE THEIR BOXES. WE HAVE BEEN FIGHTING TO GET REIMBURSEMENT FROM THEM SINCE JULY. WE CAN NEVER GET A STRAIGHT ANSWER!!! WE HAVE CALLED SEVERAL TIMES AND TOLD THE CORPORATE OFFICE WOULD TAKE CARE OF IT BUT WE CAN NEVER GET A PHONE NUMBER. WE WERE GIVEN AN 800... Read more

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We purchased a 4 year membership and at the time we were assured that we would be able to use the membership for another trip that was already booked. Turns out that is not the case and no one told us until we came back from the trip. This mistake is costing us $350. I sent an email to area sales manager 3 weeks ago to discuss my situation but neither calls where returned. A week ago I sent... Read more

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