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2.0 Based on 37 reviews
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  • Customers like
    • Pool 2
    • Peaceful setting 2
    • Shopping down in town 1
  • Customers don't like
    • Would never book another reservation with them 4
    • Rude ranger 2
    • Site parking 2
Thousand Trails Rv - Review in Dealers category from Roseville, Michigan
1 of 3

Here we go with why this park is just ok...I can't say horrible because the family time we had was priceless. - Customer service at TT and corporate is a joke. Many complaints and nothing was done. - Most of the staff were very unprofessional and too laxed. No rules are enforced. - No supervision in the pool. Absolutely disgusting. I found a used bandaid and blood smeared on inside tile. If you didn't know it you would think it was like the... Read more

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Good morning just to let you know I am .So happy to be a member of T T. My family and I spent the weekend at wilderness lakes in Melodee CA. Lisa and Karl was so helpful in every part of our stay and any request that we made. They both are great T T employee' our stay begin at the ranger station in. The gentlemen was so nice and helpful. He was well knowledgeable about wilderness and the rules. He took his time and explain everything. Our... Read more

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Equity Lifestyles/Encore resorts purchased Thousand Trails...and spins a thousand lies. We purchased a 2 for 1 zone pass "Special". Within 24 hours and agent was convincing us to upgrade to an elite membership: instead of 30 days of "free" camping per year in 2 zones we would get all zones and unlimited camping. We were allowed to park hop (2-3 wk stays per park depending on on high use status of the park, check out from one park and same day... Read more

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Not a bad deal if you do not mind unlevel dirt sites, narrow streets, poor hook ups, out dated facilities. If you plan on tent camping and not going in an RV probably OK. Not worth chance of damaging getting in and out. Pay the entra money for a nice site. After all you spent alot on your 5th wheel/coach.

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Made and error in date reservation. I called next day to cancel and they said $25 fee no matter what. I told the customer sevice person that it was an error on date selection... a mistake and they still said sorry still $25 cancel fee and if i wanted to avoid cancel fee i needed to pick my new date right aways while i was on the phone.

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Extremely rude front security person named jerry. Absolutely no reason for his hostility. We took a drive out there to obtain a day pass wich we were told by someone who worked there were available for $20 per car. We wanted to take a ride around because we were thinking of becoming members. Jerry informed us " yeah you can come in for twenty something dollars per day" i said "yes i know id like to pay" to wich he responded "our park is for... Read more

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Thousand Trails Rv - San Benito CA Thousand Trails despicable conditions
1 of 10

No gate. No ranger at entrance. No security. At the store I was asked to produce registration for my truck, registration for my camper, proof of insurance for truck, proof of insurance for camper. The camper is a rider on my truck insurance. She says I'll have to go to the activity center and print out proof of insurance for my camper. After a walk I discover this is a result of THEFT ! Absolutely disgusting! ***, urine, weeds, trash, abandoned... Read more

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They were horrible , woke up us at 7 am saying we didn't pay and our ticket was in the front . They harassed us at the pool and gave us false advertisement , this place is racist and kicked us with without a refund .

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Live close by and have been using this preserve for day use for years, I go to the guard shack give them my license and member card and go in no problem. No they want me to pull out and go into their general office and give them my license, membership card, auto registration and proof of insurance. 20 minutes later maybe I can get in. What is up with this I am a long time member and it is now going to be easier to use a public swimming pool than... Read more

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This place just sucks. The website says you get to pick from what is available when you arrive - we arrived and were told they had a few spots we had to choose from because we have a smaller RV even though there were much better spots available (basically gave us a little cut in the side of a hill that made me feel like we were camping behind a Walmart – not good, and horrible for a 2 year old kid). Also, the website said I'd have room for two... Read more

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