Thousand Trails RvComplaints and Reviews

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2.0 Based on 31 reviews
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  • Customers like
    • Pool 2
    • Peaceful setting 2
    • Shopping down in town 1
  • Customers don't like
    • Would never book another reservation with them 4
    • Rude ranger 2
    • Site parking 2

We are paying each month our membership fee for Thousand Trails just to end up with our camper on a tent site. We had no option but to book a tent site cause that campground is overrun by more and more permanent sites. Calling that 1-800 Number is worthless I have never experienced such rude customer service EVER!!!!!! The kicker with all this is that with every new purchase of an RV (and more and more families are buying RVs) they are handing... Read more

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Recently bought my motorhome and got a one year deal free. Only made two visits so far, both in Texas. One was Lake Whitney and one in Columbus on the Colorado River. Both were pretty much a waste of time. Very poorly maintained, muddy sites, electric hookups were scary, had to dig out the hole to dump, rules out the ying yang but none enforced. Wife and I were riding our bikes and some guy pulls up in an unmarked vehicle and asked what we were... Read more

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I have read the comments on here about speeders in thousand trails, jamul ca and you are right. the people who work here are the worst offenders. They won't let their security staff(which is a joke) tell people to slow down. the management speed past you going 15 - 20 mph in their golf carts. they let speeders pass them and don't say a word to them) When you complain, it's like they put a bullseye on your back for a target because now they... Read more

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We have camped a lot at the Las Vegas TT but are very disappointed that they have not yet repaired the damage done by a fallen tree in Feb. This includes the clubhouse, Pool, hot tub & wifi. Surely, the wifi would be an easy matter to restore. Hopefully this can be taken care of soon. The heat of summer is here. With 100 degree temperatures, people would like a pool. We r definitely not getting our money's worth! TT Las Vegas have lost &... Read more

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Spent winter at vegas 1000 trails. Went to pay for march 2016 and was told would have to leave as it was nasa car week. No notice just !eave before noon. Everyone that workec there knew how long i was staying. Ask to be let oug of contract and recieved letter thst they would not let me out of contract. Will pay for contract and then send membes ship card back. Add comment

What has happened to 1000 trails. We have been members for 25 plus years We spent last night at a park near us to find it was turning into a trailer park. People living in trailers?full time. Erecting sheds. One trailer even had chickens. What is going on?!!! Add comment

I am a memeber at thousand trails lake conroe and the front desk clerk kim is very rude to me every time we come i find myself not even wanting to come cause i know i have to deal with her on top of that shes rude to my guest which can be potential clients. Add comment

The campground in Williamsburg VA. the management needs to go, she doesn't care about the place and there isn't anyone hardly there to work, it is getting very run down and needs upgrading bad!!! I have pictures of the place things you wouldn't normally notice. The pools and hot tub have black mold growing around it, it needs painting, leaves cleaned up. They just throw stuff behind a red barn that is there like a dump. People are falling... Read more

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I just wanted to say how unfair I think it is that the general public is able to make reservation LONG before those of us who are paying for a membership!!!!!!!! My parents had no idea we had a camping pass and they booked a fun weekend. I log in with my membership account and I am not able to make the same reservation because those dates are blocked!?!?!?!?! This is so NOT COOL. This membership makes me feel like I am wasting my money. You are... Read more

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I originally purchased my membership back in 1996 before it was Thousand Trails and it was still Outdoor World. The place was great back then but over the years it's definitely gone downhill. Selling day passes and weekend passes brought the entire Timothy Lake North and South down hill. The place is dirty the pools are either filthy or not open at all. The shower stalls are filled with mildew and I don't think anyone ever cleans those cabins.... Read more

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