Thousand Trails RV Complaints and Reviews

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Thousand Trails RV
Main address: Two North Riverside Plaza 60606 Chicago Illinois
1-800-288-7245, 312-279-1400, 312-279-1710, membership-info@equitylifestyle.com
  • 16 complaints
  • $16K claimed losses
  • $1K average
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In Wauchula, where I just left, there were no rules that were enforced upon the people that are "buddies" with the staff. Beer cans and liquor bottles in lounge, allowing sex offenders to stay on site...which my daughter was approached by one. The bathrooms were cleaned, if lucky, once a week...have picts of cleaning list and of trashcan overflowing with alcohol containers after 1pm the day... Read more

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Labor Day was a nightmare! It was unbelievable what went on with the retail customers and possibly some members. Trespassing directly through one's campsite, loose dogs, loud music,excessive drinking, swearing, speeding, and noise until all hours. Perhaps a solution might be to have a member's only loop or preferably a few QUIET loops. There should be zero tolerance for rule violations. Tough... Read more

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Have been going to California Thousand Trail Parks for 10+ years ..every visit shows me how completely worthless a membership has become!On my latest visit to Russian River there were at least 2 campsites with several extra vehicles, tents , easy-ups , and wooden structures. At Morgan Hill you are forced into 50amp sites and charged $5 a day extra becaiuse of all the semi-permanent sites in the... Read more

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Russian River Cloverdale, CA. This is the second TT park we've been at. Sure, they were both a bit tired, but we're certainly getting our money's worth and are, for the most park, enjoying the parks. However, Russian River seems to employ a lunatic. When my husband went to do a load of laundry in the single washer machine in the building near us, he found a load that had already finished in the... Read more

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I have several things to complain about but this last thing put me ovee the edge. My TT membership allows 21 days in and 1 week out. Tall Chief Resort in Fall City, WA had a storage area dedicated to RVs. I stored my trailer for 3 weeks, came back and staued 21 days and requested 1 week storage. The employee said, storage is filling up fast. Come back tomorrow and we'll. see what we have. The... Read more

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THE LAKE TEXOMA PARK BOX BURNED OUR PLUG. WHEN WE TALKED TO THE STAFF AT THE PARK WE WERE TOLD THAT IS A RISK YOU TAKE WHEN YOU USE THEIR BOXES. WE HAVE BEEN FIGHTING TO GET REIMBURSEMENT FROM THEM SINCE JULY. WE CAN NEVER GET A STRAIGHT ANSWER!!! WE HAVE CALLED SEVERAL TIMES AND TOLD THE CORPORATE OFFICE WOULD TAKE CARE OF IT BUT WE CAN NEVER GET A PHONE NUMBER. WE WERE GIVEN AN 800... Read more

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We purchased a 4 year membership and at the time we were assured that we would be able to use the membership for another trip that was already booked. Turns out that is not the case and no one told us until we came back from the trip. This mistake is costing us $350. I sent an email to area sales manager 3 weeks ago to discuss my situation but neither calls where returned. A week ago I sent... Read more

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The resort in NC Lake Gaston is a the pits. Management needs changing and Thousand trails is creating more site for more revenue and making a mess out of several location especially the one at lake Gaston, Do not waste your time or money with them. For the price you have to pay, your are better off staying in a hotel with pool. The pool is the only good thing about it and it was dirty. This... Read more

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Paid a kings ransom for membership & yearly dues costing a fortune! It uses to be peaceful & relaxing at the preserves, but now that they rent sites to the public it's noisy, run down, people don't obey the rules. Its just an RV park which we paid a kings ransom for a membership. Membership does not have its privileges any more! Given a do over, we wouldn't have bought in. Read more

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I have a useless Elite membership after paying 10k with upgrades. I did not get what they promised me. I try to get into a park for 3 weeks and can not. My home park is not set up for disabled persons and after comimg in for over a year and not getting either a level spot near a bathroom or one wirh sewer. I now pay 3300$$ for a annual site for 210 days.I can not enjoy a walk a soak in the hot... Read more

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